Our value-added services
When you work with us, you can choose from a selection of service agreements: condition evaluation, preventative maintenance, emergency service and customer training. Our service support includes after sales service, continuous improvement, lifetime support, technical documentation (online) and support & spare parts (online ordering).
Continuous improvement and lifetime support
Continuous improvement is made up of several sections: system upgrades to cover mechanical, electrical and software developments, engineering support during analysis, design and installation, and system review for monitoring system performance. Lifetime support helps you with decommissioning.
Our value-added support
Customer support is available 24/7 with online access to support, technical documentation and ordering.
Our engineering tools
FlexLink offer a range of engineering tools in the form of easy-to-use software. The tools support quality assured work and quick ordering of parts, as well as the latest 3D CAD and easy to use configurators.
Our spare parts
From our distribution centers, you get a reliable, accessible supply of spare parts. Here you can order individual components to create special functions, modify existing ones, or simply to serve as a stock of spare parts.
ENGINEERING TOOLS
Easy to use engineering tools that support quality assured work and facilitates quick ordering of parts.
AFTER SALES SERVICE
FlexLink does not stop by delivering an installation that starts producing on time. We offer a comprehensive after sales service package to ensure that production never stops and that it is continuously supported by experts throughout its entire service life.
Condition tests
Thorough inspection, analyzing the current condition of the system, determines the level of service and maintenance needed to ensure high performance and reliability.
Preventative maintenance
Regular operational and maintenance checks are carried out within agreed intervals, including necessary repairs and upgrades, to keep the installation in a performance optimizing condition.
Emergency service
Trained service personnel is constantly available should any operating problem arise, ensuring immediate service to keep line stoppages as short as possible.
Customer training
We train operators, maintenance personnel and engineers, giving them the necessary knowledge and resources to adequately operate and maintain an installation.
System upgrades
New mechanical, electrical and software developments become available as we strive for continuous development. By implementing these you can improve system performance and reliability even further.